Fair Processing Notice
Introduction
This Fair Processing Notice explains how we use your personal data, describes the categories of personal data we process and for what purposes. We are committed to collecting and using such data fairly and in accordance with the requirements of the GDPR.
This is a summary of how we use personal data as set out in our Data Protection Statement. You can read the full version » here.
Your Rights
You have the right to object to how we process your personal information. You also have the right to access, correct, sometimes delete and restrict the personal information we use. In addition, you have a right to complain to us by contacting David Canning and to the data protection regulator, the Information Commissioner's Office whose contact details are available at the ICO website.
How we gather information
In addition to the information you provide to us directly, we collect personal information in a number of ways for example from third party providers or your appointed professional advisors. Sometimes for your safety and for legal reasons we collect personal information by recording and monitoring calls. We also record calls for training and quality control.
Find out more about this » here.
How we use information
We need some personal information before we can provide our products and services to you, for example to allow us to check your identity. In some cases, we won't be able to provide products and services to you if we don’t have all the personal information we need.
We use an automated process to establish your attitude to risk. Sometimes we need to use sensitive personal information such as medical details to make available products you have requested and to give you the best service.
Find out more about this » here.
Who we share information with
We share personal information with appointed providers and other third parties where needed to provide you with the best service. We also share personal information with regulators and law enforcement. We do not transfer personal information to countries outside the UK for these purposes.
Third Parties who we transfer data to may transfer to countries outside the UK. We only deal with a third parties who do so where suitable protections are in place.
Find out more about this » here.
How we keep information
We keep your personal information securely for as long as we need to for the purposes described.
Find out more about this » here.
Consent
Sometimes we need your consent to use your personal information (for example when dealing with sensitive data). We won't always need consent to use personal information - for example if we need it to meet regulatory requirements or to perform a contract with you. Where you have given us consent, you have the right to withdraw it at any time.
Read more about this » here.
Cookies
A cookie is a small text file written to your hard drive that contains information about you. Cookies do not contain any personal information about users. We do not collect statistics about the way you use our website in the form of cookies.